Every plan includes a 30-day free trial — no credit card required

Pricing for dealership service departments

A dispatch board add-on for shops running CDK or Reynolds & Reynolds. Less scheduling chaos, better workload balancing, and improved shop capacity — without replacing your DMS. Start free and scale as your service department grows.

Starter

$149/month

Up to 8 active technicians

  • Technician dispatch board
  • Import jobs from CDK or Reynolds
  • Technician capacity & pace planning
  • Overview service-department view
  • Multi-segment job scheduling
  • Role-based access for foremen, advisors, techs
  • 30-day free trial
Most Popular

Growth

$249/month

Up to 20 active technicians

  • Everything in Starter
  • Up to 20 active technicians
  • Ideal for mid-size dealership service departments
  • 30-day free trial

Pro

$399/month

Up to 40 active technicians

  • Everything in Growth
  • Up to 40 active technicians
  • Built for high-volume dealership service departments
  • 30-day free trial

Enterprise

Contact us

40+ technicians

Contact Us
  • Everything in Pro
  • Unlimited technicians
  • Multi-rooftop dealership groups
  • Contact us

All plans include a 30-day free trial. No credit card required to start. Cancel any time.

Every dealership dispatch feature is included on every plan

No feature gating. The only difference between plans is the number of active technicians.

Technician Dispatch Board
Overview Kanban View
CDK & Reynolds Import Assistant
Multi-Segment Job Scheduling
Technician Capacity Planning
Technician My Schedule
Role-Based Access Control
Carry Forward (prior day jobs)
Promised-Time Awareness
Custom Tags & Priorities
Technician Level & Pace Settings
Service Lane Workflow Support

Frequently asked questions

Does the free trial require a credit card?

No. Your 30-day free trial starts the moment you create your account — no payment information needed until you decide to subscribe.

Does ShopTrak Dispatch work with CDK Drive and Reynolds & Reynolds?

Yes. ShopTrak Dispatch is built to work alongside CDK Drive and Reynolds & Reynolds. You copy your open RO report out of your DMS and paste it into the Import Assistant — no API integration or DMS replacement required. The same works for Tekmetric, Mitchell 1, and other systems.

Does ShopTrak replace my DMS?

No — ShopTrak Dispatch is a dispatch board that sits on top of your existing CDK, Reynolds, or other DMS workflow. Your DMS stays the source of truth for ROs, parts, and billing.

Who is ShopTrak Dispatch built for?

Dealership service departments, service dispatchers, shop foremen, service advisors, and fixed ops managers — especially shops running 20–50 technicians on CDK or Reynolds.

Can I upgrade my plan as my service department grows?

Yes. You can upgrade at any time from the Settings page inside your account. Your billing cycle adjusts automatically.

What counts as an "active technician"?

An active technician is one who appears on the dispatch timeline. You can have more staff records (advisors, dispatchers, foremen) than your plan limit — the limit applies only to techs actively scheduled on the board.

Is there a long-term contract?

No contracts. All plans are month-to-month. Cancel any time from your account settings.

Start your free 30-day trial

No credit card. No contracts. Just a better way to dispatch your service department.

ShopTrak Dispatch

Dealership technician dispatching software that works alongside your existing DMS.

Questions or interested in participating in our pilot program?

dispatch@shoptrak.com

CDK and Reynolds & Reynolds are trademarks of their respective owners. ShopTrak Dispatch is an independent software platform and is not affiliated with or endorsed by CDK Global or Reynolds & Reynolds.

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