A dispatch board add-on for shops running CDK or Reynolds & Reynolds. Less scheduling chaos, better workload balancing, and improved shop capacity — without replacing your DMS. Start free and scale as your service department grows.
Starter
Up to 8 active technicians
Growth
Up to 20 active technicians
Pro
Up to 40 active technicians
Enterprise
40+ technicians
Contact UsAll plans include a 30-day free trial. No credit card required to start. Cancel any time.
No feature gating. The only difference between plans is the number of active technicians.
Does the free trial require a credit card?
No. Your 30-day free trial starts the moment you create your account — no payment information needed until you decide to subscribe.
Does ShopTrak Dispatch work with CDK Drive and Reynolds & Reynolds?
Yes. ShopTrak Dispatch is built to work alongside CDK Drive and Reynolds & Reynolds. You copy your open RO report out of your DMS and paste it into the Import Assistant — no API integration or DMS replacement required. The same works for Tekmetric, Mitchell 1, and other systems.
Does ShopTrak replace my DMS?
No — ShopTrak Dispatch is a dispatch board that sits on top of your existing CDK, Reynolds, or other DMS workflow. Your DMS stays the source of truth for ROs, parts, and billing.
Who is ShopTrak Dispatch built for?
Dealership service departments, service dispatchers, shop foremen, service advisors, and fixed ops managers — especially shops running 20–50 technicians on CDK or Reynolds.
Can I upgrade my plan as my service department grows?
Yes. You can upgrade at any time from the Settings page inside your account. Your billing cycle adjusts automatically.
What counts as an "active technician"?
An active technician is one who appears on the dispatch timeline. You can have more staff records (advisors, dispatchers, foremen) than your plan limit — the limit applies only to techs actively scheduled on the board.
Is there a long-term contract?
No contracts. All plans are month-to-month. Cancel any time from your account settings.
No credit card. No contracts. Just a better way to dispatch your service department.